Key Takeaway
Amazon is enhancing its logistics by integrating AI into wearable tech for delivery personnel. The company is testing “Amelia,” smart glasses designed to improve delivery speed and safety. These AI-powered glasses assist drivers by providing hands-free support, helping them locate customer doorsteps, identify packages, and capture proof of delivery without needing a separate device. Beryl Tomay, Amazon’s Vice President of Transportation, noted that the technology is being trialed with hundreds of drivers across multiple locations. The glasses display real-time navigation and delivery instructions, allowing drivers to stay focused on their surroundings.
Amazon is enhancing its logistics network by incorporating artificial intelligence into wearable technology for its delivery staff.
Currently, Amazon is testing a new prototype called “Amelia”: a pair of smart glasses aimed at streamlining the delivery process and improving safety.
These AI-powered glasses have the potential to boost delivery accuracy and efficiency by offering drivers hands-free operational assistance.
Delivery Associates can utilize the glasses to locate customer doorsteps, identify the correct packages, and capture proof of delivery without needing a separate handheld device.
Beryl Tomay, Amazon’s Vice President of Transportation, states that the technology is being trialed in various locations with hundreds of drivers.
“We’re testing it at several locations with over a dozen delivery service partners and hundreds of drivers across the country,” Tomay notes.
Beryl elaborates that the glasses serve as a smart aid for drivers: “The computer vision and AI-powered glasses act as a smart companion for drivers, displaying real-time navigation and delivery instructions conveniently in the driver’s field of view. This provides a hands-free option for drivers to access delivery information at each stop, allowing them to maintain a safer awareness of their surroundings instead of looking down at a phone.”
