Key Takeaway
The CMO will report to Satya Nadella, focusing on planning, consumer marketing, and corporate branding. Microsoft plans to integrate its operations organization to enhance customer feedback and delivery. Judson, in a LinkedIn post about his new role, emphasized the importance of aligning technology with customer needs and improving collaboration across product strategy, sales, support, marketing, and operations. He expressed excitement and humility about his position, stating that the goal is to empower every individual and organization globally, especially in the AI era.
The CMO will continue to be accountable to Satya for planning, consumer marketing, and corporate branding and communications.
The Microsoft chief also announced that the company’s operations organization will be integrated, consolidating operations within the commercial business to “tighten the feedback loop between customer needs and our delivery and support.”
In a LinkedIn post regarding his new role, Judson stated: “Microsoft excels when we align our technology portfolio with the immediate needs of customers while preparing them for the future.
“Every day, we work to enhance how we tighten the feedback loop across product strategy, sales, support, marketing, and operations to create greater value.”
He shares that he feels both “excited and humbled” by the chance to take on this role.
The new CEO concludes: “Together, we will continue to advance our mission in the AI era: to empower every person and every organization on the planet to achieve more.”
