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Inside M&S’s £340 Million Digital Supply Chain Overhaul

Inside M&S's £340 Million Digital Supply Chain Overhaul

Key Takeaway

M&S is set to open a new 1.3 million square foot facility at the Daventry International Rail Freight Terminal in 2029, aimed at enhancing its Food business and UK retail logistics. The site will utilize advanced automation, including automated pallet cranes and high-speed shuttle systems, to improve operational efficiency and customer service. The construction phase will create over 2,000 jobs, with around 1,000 permanent positions available afterward. Collaborating with Prologis and TGW, M&S emphasizes a commitment to sustainability and smart energy systems, positioning the facility as a long-term infrastructure platform for future growth and resilience.


“Our new site will enhance our network and enable us to stay ahead of the volume curve as we expand our Food business. By implementing the latest proven automation, we are future-proofing both our operations and UK retail logistics, while also creating 1,000 permanent jobs on-site and 2,000 during the construction phase.”

What will the new facility look like?

The upcoming facility will cover an impressive 1.3 million square feet and incorporate advanced automation to significantly boost operational efficiency and customer service capabilities.

Situated at the Daventry International Rail Freight Terminal, the site is scheduled to open in 2029.

M&S anticipates that the construction phase will generate over 2,000 jobs, with around 1,000 permanent positions available once operations begin.

These roles will encompass a range of positions, from driving and logistics to technical roles such as automation technicians.

Automation technologies to be utilized in the facility include:

  • An automated pallet crane for handling long-life ambient products
  • A high-speed shuttle system for sorting and storing stock
  • A hands-free picking solution that loads items directly onto store-ready delivery cages

These technological advancements will optimize operations throughout the M&S supply chain, improving its ability to restock efficiently.

Key project collaborators include Prologis and TGW.

Paul Weston, Regional Head at Prologis UK, states: “This development transcends real estate – it’s a long-term infrastructure platform designed for M&S’ future supply chain. Together, we’re integrating automation, sustainability, and smart energy systems to create a site that fosters growth, resilience, and net zero ambitions.”

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