Key Takeaway
Tracey Franklin, Chief People & Digital Technology Officer at Moderna, leads a transformative approach by integrating HR and IT functions. She oversees the core IT infrastructure and digital technology essential for drug development, manufacturing, and commercialization. Traditionally, HR and IT operated separately, focusing on workforce planning and system requests. Franklin redefines her role as an “architect of how work is done,” emphasizing the flow of work within the organization. She explores the optimal use of technology, including hardware, software, and AI, to enhance human skills and improve efficiency in the workplace.
Breaking Down Barriers
Tracey Franklin, Chief People & Digital Technology Officer at the biotech firm Moderna, is a leader in this emerging trend.
“I oversee both the HR and IT functions,” she explains.
Her responsibilities include managing core IT infrastructure as well as the digital technologies essential for drug development, manufacturing, and commercialization.
“Historically, HR departments would state, ‘we’re going to conduct workforce planning, so we need to determine how many people are required to complete tasks.’ Meanwhile, the IT team would handle requests for the necessary systems,” she notes.
Tracey views her role as “an architect of how work is executed.” She emphasizes “how work flows through the organization, what technology—be it hardware, software, or AI—should be utilized, and how to enhance human skills in that context.”
