Salesforce Agentforce 360 Links AI Agents with Employees
Key Takeaway Salesforce has launched Agentforce IT Service to address employee tech issues via conversational interfaces in Slack and other platforms. It features over 100 pre-built integrations with partners like Box, Google, and Zoom. Industry-specific versions include Agentforce Life Sciences, Public Sector, and Manufacturing, tailored to sector needs. Slack serves as the central hub for […]