What’s Behind the Wave of Lawsuits Against Booking.com from Thousands of Hotels?
Key Takeaway Booking.com has faced criticism for its pricing clauses, which were intended to prevent ‘free-rider’ bookings where customers find hotels on the platform but book directly to avoid fees. These restrictions enforced price parity across all channels, limiting hotels’ ability to compete on price and protecting Booking.com’s commission structure. Travel Tech Consultant Adeeb Jano […]