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How OpenAI and PayPal Leverage AI for Conversational Shopping Experiences
Tech News

How OpenAI and PayPal Leverage AI for Conversational Shopping Experiences

Key Takeaway The technical framework consists of integrated layers where ChatGPT interprets user input to identify purchasing intent, which is then converted into structured queries by the Agentic Commerce Protocol. These queries are processed by PayPal’s ACP server to retrieve product data, presented conversationally by ChatGPT. Upon user confirmation, payment authorization is managed through PayPal’s […]

Etsy and Shopify Partner with OpenAI for ChatGPT Shopping Launch
Tech News

Etsy and Shopify Partner with OpenAI for ChatGPT Shopping Launch

Key Takeaway Cosmetics brand Glossier, shapewear company SKIMS, and activewear label Vuori are joining a new shopping feature in ChatGPT. When users ask shopping questions, ChatGPT presents relevant products, allowing for Instant Checkout directly within the chat. OpenAI reports that 700 million people use ChatGPT weekly for various tasks, including product searches. The platform acts […]

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