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Key Takeaway Global Credit Union, a $12 billion institution, is leveraging AI and automation to enhance services for its 770,000 members. Led by Lori Moore, Senior VP of Technology Engineering, the focus is on “people-first automation,” which augments human capabilities rather than replacing them. This strategy has generated $250,000 in value through robotics and saved […]
Key Takeaway ServiceNow, founded in 2004 by Fred Luddy, has evolved from a pre-IPO startup with 350 employees to a global leader with 28,000 staff, focusing on digital transformation. Senior Director Damien Davis emphasizes the importance of integrating AI into business strategies rather than treating it as a standalone initiative. He advocates for starting small […]
Key Takeaway Fabrizio Campanale, Vice President of Entertainment, In-Home and One Assurance at Sunrise, oversees a critical portfolio that integrates innovation with operational excellence. He manages the entertainment platform, including video infrastructure and customer services for over 1.5 million TV and 1.3 million broadband users. His role includes supervising network operations and assurance processes, providing […]
Key Takeaway Chad Smykay, AI CTO at Hewlett Packard Enterprise (HPE), is leading a shift in enterprise technology adoption, with AI advancements occurring monthly instead of over years. With 25 years in IT and a focus on machine learning, Chad’s experience includes scaling Rackspace and developing fraud detection systems. HPE’s GreenLake platform allows on-demand AI […]
Key Takeaway Tech & AI LIVE Singapore is set for 4 November 2025, offering a virtual platform for over 1,000 technology leaders from the Asia-Pacific region to connect and collaborate. The event features more than 20 speakers from major companies like AstraZeneca, HPE, and Amazon, focusing on digital transformation, AI, and business resilience. This installment […]
Key Takeaway Cloud services are driving Thailand’s data centre growth, accounting for 38% of total capacity in Q1 2025. Hyperscalers are at the forefront, with AI workloads now representing 28% of capacity, up from 20% last year, fueled by training workloads and enterprise applications. Local collaborations, like Siam AI Corporation’s partnership with NVIDIA, are enhancing […]
Key Takeaway Tech & AI LIVE New York is designed for C-suite executives and digital leaders seeking insights into technology integration. The conference offers a unique opportunity to connect with decision-makers influencing AI and digital transformation in North America. Last year’s event featured prominent speakers from IBM, ServiceNow, and the United Nations, discussing AI governance […]
Key Takeaway Ben Neo from Zoom highlights the transformative impact of agentic AI on customer service, predicting it will autonomously handle 80% of routine inquiries by 2029, potentially reducing operational costs by 30%. Zoom has already experienced a 65% increase in contact center customers and secured its largest AI Virtual Agent deal. Neo emphasizes the […]
Key Takeaway Commerce Secretary Lutnick commended Nvidia CEO Jensen Huang for his efforts to sell a new chip to China, noting Huang’s frequent pitches to President Trump. With 13% of Nvidia’s revenue coming from China, the market is vital for the company. However, there are bipartisan concerns that easing technology sales could bolster China’s AI […]
Key Takeaway Net zero refers to balancing greenhouse gas emissions with their removal from the atmosphere, as outlined in the 2015 Paris Agreement, which aims for net zero by 2050. The agreement operates in five-year cycles to enhance climate targets, striving to limit global warming to 1.5°C. Over 9,000 companies, cities, educational institutions, and 600 […]
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